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Frequently Asked Questions

1. What is ALLO?

Allo is India’s foremost health first kitchenware brand. It provides healthy kitchenware products by making use of the goodness of glass across India and the globe.
The main purpose of Allo is to care for your health. The name Allo is an eponym of Aloe Vera, (one of the most health beneficial plants), is a perfect example of Allo’s style of combining health and fun.
Allo uses over 20 years of experience in manufacturing kitchen products to achieve the purpose of keeping your health as a priority while at the same time, balancing it by adding a fun element in the design of the products.

2. What is FOODSAFE Series?

Allo Foodsafe series is India’s first glass container and glass lunch box range with break free locks.
It is Allo’s initiative at taking a first step towards providing you with healthier kitchenware that keeps your food free of contamination.
Your regular plastic lunchboxes release chemicals into your food that can harm your body. But Allo’s Foodsafe series aims at keeping your food as healthy and safe as you had prepared it.
It uses the goodness of glass to bring about a small healthy change in your daily life that will make a big impact in the future.

3. Why is Glass considered FOODSAFE?

Glass has always been a trusted material for storage and packing of food. Unlike plastic, it is a naturally occurring material and does not release any harmful chemicals into your food.
Glass is virtually inert and impermeable to oxygen so it does not react with any other compound and thus preserves the flavor and freshness of your food stored in it for a long time. For over 5500 years, many cultures across the world have used glass containers for food storage because it is safe, impermeable and durable.
Glass is processed at very high temperatures which removes any traces of impurities from it, making it Foodsafe.

4. What is special about BOROSILICATE GLASS?

Borosilicate glass is one of the very few types of glass that is used in the kitchenware industry. It is Foodsafe and approved by the FDA.
The main constituents of borosilicate glass are silica and boron trioxide. The special property of borosilicate glass is that it has very low coefficient of thermal expansion. Thus, it is much more resistant to a variety of temperatures than any other type of glass.
This makes it ideal for many types of kitchenware products. Tiffin boxes and storage containers made out of borosilicate glass are microwave, oven and dishwasher safe.

5. How do I clean it? Is it Dishwasher Safe Glass Container?

This is one of the best things about the Allo products. Cleaning it is really simple and easy. These kitchenware products are dishwasher safe so it is totally up to you how you choose to clean it.
You can clean it manually in just three simple steps – wash it with mild detergent, rinse and then dry. The silicone ring in the finger slot is very easily removable. This allows you to clean the crevices easily and efficiently preventing any oily stains or odor, unlike other lunch boxes.
If you wish to use the dishwasher then we urge you to put the container in the top rack and run the low cycle. This will ensure the safety of the container.

6. What are Break Free Locks and how do they work?

Allo is India's First Glass Container with Break free locks.
The specialty of the break-free locks as the name suggests is that they are unbreakable, unlike other containers where these locks break very easily after a while.
These locks are also removable. This serves two purposes – you can easily open your glass lunch box (just by applying mild pressure from the opposite side of the locks from the side of lids) and clean it very easily and efficiently. You can even wash them separately for the best results according to your wish and requirement.

7. “What is FoodSafe”? What does that mean?

Foodsafe as the name implies means keeping your food safe.
It is one of our main goals here at Allo to provide you with kitchenware that keeps your food just as healthy and safe as it was when you prepared it. Our products are made from 100% borosilicate glass which keeps your food fresh for a long time and free from any kind of contamination, unlike your typical plastic lunch boxes that release toxic chemical compounds into the food stored in them.
Allo products are completely Foodsafe and are made with the purpose of bringing you good health.

8. How do I use the container in a microwave or OTG Oven?

Allo products are microwave safe. This is one of the main advantages. You can just simply microwave your lunch from your lunch box directly. No need of using any separate dishes.
You can also cook your favorite food by placing the Allo container directly in the oven. It is very easy to use the container in the microwave. You just have to simply place the container with the food in the microwave and heat it. But you have to make sure that you remove the lid before putting the container in the microwave.

9. Can Allo FoodSafe Container be transferred directly from a Freezer to a microwave or conventional oven?

Yes. The Allo Foodsafe container can be transferred directly from a freezer to a microwave or conventional oven.
Allo products are made from 100% borosilicate glass which has a very low coefficient of thermal expansion. This means that it can withstand very high fluctuations in temperature without being affected by it. So you can easily transfer the container directly from freezer to microwave or oven and enjoy your food without any worries.

10. Can I use my plastic lids in the oven or microwave?

The plastic lids of the Allo containers are not microwave safe and thus you should not use them in the oven or microwave. Moreover, any plastic no matter how well guaranteed to be microwave safe is actually not.
It will release chemicals into your food. So you should generally avoid using any kind of plastic with your food in the microwave.

11. Are my plastic lids dishwasher safe?

Yes, Allo glass containers as well as the plastic lids on them are completely dishwasher safe containers.
You can use the lids in the dishwasher to clean it as per your convenience. We just recommend you to place it on the top rack only to avoid and minimize any chances of damage.

12. What is the maximum temperature I can take the containers to, for baking purposes?

Allo glass containers can be safely used in the microwave at up to 450° C.
This temperature is more than enough to serve all of your baking and heating purposes. So you can use your Allo microwavable glass containers and over to cook, bake and reheat your favorite dishes without a worry.

13. Is lunch box bag washable?

Yes the Allo lunch box bag is washable. But you do not really need to wash it. the fabric of the bag is waterproof so you can simply clean it with a damp cloth and it will be perfectly clean thus saving you much hassle and making it convenient for you.

14. Does the lunch box bag have adjustable straps?

The lunch box bag indeed has adjustable straps so that it is most convenient for you. You can adjust the straps very easily and effortlessly according to your requirements.

15. How do we reduce the chances of breakage?

Allo glass storage containers will make sure to take care of your food and keep it safe. In return, you can take care of them and keep them lasting longer.
You just have to follow a few simple precautions and your Allo glass containers for kitchen storage will last so much longer, keeping your food healthy and safe.
You must not wash the containers or keep them on a wet, cold surfaces or countertops or stove tops when they are hot. Instead, you can place them on a towel, cutting board or a cooling rack. Do not use abrasive cleaners and scouring pads. In fact Allo containers are stain free, odor free and thus very easy to clean even in case of the most difficult stains, so there will be no need for you to use any of these harsh and extreme methods for cleaning them. Do not use it on fire directly and always take the lids off before heating the container

16. Why should I use Allo Bag for Container?

The Allo bag for the container is a necessary and convenient addition. It is packed with silver thermal protection foam which serves two purposes.
First it keeps the glass tiffin box safe and free from any outside damage. Secondly, it preserves the hotness of your food, keeping it warm for hours so you can have a delightful lunch even after hours.
Plus, the tiffin bag is really stylish and classy which is only so much more reason to use it and add to your style.

17. What are the payment options available on Allo Innoware website?

We here at Allo Innoware put your convenience at the top priority. We believe that our customers should get their desired products and do our best to help you in this.
Hence, there are many types of payment options available on the Allo Innoware website. These include online payment methods such as credit card, debit card, net banking, UPI, wallet and even cash on delivery. 

Cashback FAQs

1. How much Cashback amount will I get?

Get flat 10% Cashback on every order.

2. How much amount of Cashback can I redeem?

You can redeem unlimited amount of Cashback upto 20% of the order value. Eg. If you order products of 10,000 Rs, you can get 2000 Rs off on this order.

3. Is there any Expiry Date on this Cashback?

The Cashback amount has to be redeemed within 45 days. We believe, If you really love Allo, you will definitely order it again within that time.


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